Getting Started

Set of silver gears with words saying customer service, quality, excellence, goal, trust.

To best serve agencies, IDS believes it is important to partner with each client in order to develop an in-depth understanding of the agency's requirements. By doing so, IDS will be able to design and produce documents that get each message across effectively while minimizing costs associated with producing and distributing documents.

IDS' Customer Account Management Team ensures that everyone receives superior service and product quality. Whether a state, federal, county, or city entity, IDS will provide estimates and advice on submitting projects for production. IDS communicates schedules and works proactively to deliver high quality services on time.

Customer Support & Placing Orders

Prior to preparing any project, please speak with one of our service specialists or managers for more information on file preparation, timelines, distribution, costs, or other questions you may have. Click on the Support Contacts box below for direct contact information.



Service Related Items





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Customer Account Management Team
Denver: 303-866-4100  |  Email DPA_IDSCustomerService
Pueblo:  719-948-0053  |  Email DPA_IDSCustomerService

IDS Hours of Operation
Northern Region/Denver - 7:00 a.m. - 5:00 p.m. | Mon. - Fri.
Southern Region/Pueblo - 8:00 a.m. - 5:00 p.m. | Mon. - Fri.

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