State agencies are required by State statute to obtain a Division of Central Services (DCS) Waiver for IDS related services or equipment. If IDS is unable to provide a specific service or piece of equipment due to certain circumstances and is justified, IDS will grant a waiver.

Waivers must be discussed before the job, service, or equipment is in process or ordered. Waivers are restricted to a limited timeframe and will need to be re-addressed before the set timeline has passed. Each request will be reviewed and issued upon approval.





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Customer Account Management Team
Denver: 303-866-4100  |  Email DPA_IDSCustomerService
Pueblo:  719-948-0053  |  Email DPA_IDSCustomerService

IDS Hours of Operation
Northern Region/Denver - 7:00 a.m. - 5:00 p.m. | Mon. - Fri.
Southern Region/Pueblo - 8:00 a.m. - 5:00 p.m. | Mon. - Fri.

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