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Support Contacts

IDS customer service support, direction, and assistance.

IDS Customer Account Managers

IDS Denver Customer Account Managers are assigned to specific departments and can answer questions, receive orders, provide estimates, track job status, assist in planning upcoming projects, and/or discuss how IDS can improve its services with your agency. 
 

IDS Denver Customer Account Managers List                    

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Head shot of Joe Aguilar

Joe Aguilar
Account Manager Supervisor/Denver
303-866-3016
joe.aguilar@state.co.us

Head shot of Melissa (Mel) Wilkerson

Mel Wilkerson
Account Manager/Denver
303-866-2405
melissa.wilkerson@state.co.us

IDS Denver Account Manager Linda Stiles

Linda Stiles
Account Manager/Denver
303-866-5320
linda.stiles@state.co.us

Head shot of Julie Ellis Roof for one of the IDS Account Manager Contact

Julie Ellis-Roof
Account Manager/Denver
720-693-4323
Julie.Ellisroof@state.co.us

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You can also contact the Denver team by emailing DPA_IDSCustomerService@state.co.us or calling 303-866-4100 option 1. The Pueblo team's general number is 719-948-0053.

For specific Denver and Pueblo service related contacts, see the leadership section below.

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IDS Leadership & Additional Support

IDS leadership in the north/Denver and south/Pueblo facilities are listed below. The location of the service or manager/supervisor does not affect the logistics of the project. Our staff will work with you on getting your project processed without any added travel or delay.

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Denver Related Services

Jeff Peeler
IDS Northern Regional Manager/Denver
1001 E. 62nd Ave., A-11  |  Denver, CO 80216  
Phone: 303-866-3874  |  Fax: 303-866-4024

Pueblo Related Services

Head shot of Kait Clough

Kait Clough
IDS Southern Regional Manager/Pueblo
and Scanning Manager
719-948-5744 (Pueblo)
kait.clough@state.co.us
2 Jetway Court  |  Pueblo, CO 81001    

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Vacant
IDS Assistant Northern Regional Manager/Denver
 

IDS Sandy Justus

Sandy Justus
Scanning Supervisor/Pueblo

719-948-5754 (Pueblo)
sandy.justus@state.co.us

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Head shot of Jim Patterson

Jim Patterson
Delivery,/Security Manager/Warehousing
Threat Liaison Officer (TLO)

303-866-3169
jr.patterson@state.co.us

IDS Julia Hernandez

Julia Hernandez
Data Conversion Supervisor/Pueblo

719-948-5761 (Pueblo)
juliaa.hernandez@state.co.us

 

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Head shot of Tonya Douglas

Tonya Douglas
Print & Mail Operations Manager

303-866-2189
tonya.douglas@state.co.us

IDS-Bernadette-Dominguez

Bernadette Dominguez
Data Conversion Supervisor/Pueblo

719-948-5752 (Pueblo)
bernadette.dominguez@state.co.us

 

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A photo of IDS Gary Moore.

Gary Moore
Mail Delivery Supervisor

303-866-4665
gary.moore@state.co.us

IDS James Justus

James Justus
Warehouse/Fulfillment Supervisor/Pueblo

719-948-5755 (Pueblo)
james.justus@state.co.us

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VACANT

Lead Variable Data Designer
303-866-5112

IDS-Ethan-Sisnero

Ethan Sisneros
Mail/Prep Supervisor/Pueblo

719-948-5763 (Pueblo)
ethan.sisneros@state.co.us

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A photo of Nicole Brinn, IDS Designer.

Nicole Brinn
Lead Designer/Brand Compliance Manager

303-866-4228
nicole.brinn@state.co.us

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Head shot of Teddy Abad-Perez

Teddy Abad
Secure Office Print Ecosystem (SOPE)
Program Manager

303-866-3881
teddy.abad@state.co.us

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Head shot of Dave Nesslage for IDS Contacts as USPS liaison

Dave Nesslage (Bio)
United States Postal Service Liaison
303-866-3887
dave.nesslage@state.co.us

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If you are unsure who to contact, have an issue with the website, or any other questions, please feel free to reach out to our Marketing/Communications Manager below.

Barb Novak, DPA, DCS Marketing and Communications Manager

Barb Novak
Department of Personnel & Administration
Division of Central Services (DCS)
Marketing/Communications Manager
barbara.novak@state.co.us

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Customer Account Management Team
Denver: 303-866-4100  |  Email DPA_IDSCustomerService
Pueblo:  719-948-0053  |  Email DPA_IDSCustomerService

IDS Hours of Operation
Northern Region/Denver - 7:00 a.m. - 5:00 p.m. | Mon. - Fri.
Southern Region/Pueblo - 8:00 a.m. - 5:00 p.m. | Mon. - Fri.

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